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Elder Support Services

Delivered under the federal Support at Home program. We focus heavily on maintaining your independence, dignity, and safety at home with dedicated, community-aligned care.

Providing dignified, gentle, and respectful assistance with your daily personal routines to help you feel your best.

  • Showering and bathing: Safe support getting in and out of the shower, washing, and drying.

  • Dressing and grooming: Help choosing outfits, fastening buttons, doing your hair, and managing your morning routine.

  • Personal hygiene: Respectful assistance with toileting, continence management, and oral health care.

  • Shaving: Safe, careful help with facial shaving to keep you feeling fresh and comfortable.

Providing dignified, gentle, and respectful assistance with your daily personal routines to help you feel your best.

  • Showering and bathing: Safe support getting in and out of the shower, washing, and drying.

  • Dressing and grooming: Help choosing outfits, fastening buttons, doing your hair, and managing your morning routine.

  • Personal hygiene: Respectful assistance with toileting, continence management, and oral health care.

  • Shaving: Safe, careful help with facial shaving to keep you feeling fresh and comfortable.

Taking care of the little practical chores around your property to eliminate safety hazards and prevent any trips or falls.

  • Safety light globes: Safely replacing burnt-out light bulbs so your pathways and rooms are always bright.

  • Pathway clearing: Keeping your front and back walkways free of debris, leaves, or loose items to prevent slips.

  • Minor safety adjustments: Assisting with small, non-structural tasks that keep your home environment completely secure.

Preparing delicious, freshly cooked meals right in your own kitchen, tailored completely to what you love to eat.

  • Custom meal planning: Sitting down together to plan a menu based on your personal, cultural, or religious dietary requirements.

  • Fresh cooking: Preparing nutritious, home-cooked lunches, dinners, or snacks directly in your home.

  • Textured meals: Carefully preparing modified consistency or soft meals if needed to ensure you can dine safely and comfortably.

  • Kitchen cleanup: Washing up, wiping benches, and storing leftover portions safely in the fridge or freezer.

Providing reliable, safe, and stress-free transport to get you out and about whenever you need to go.

  • Medical appointments: Driving you to the GP, pharmacy, specialists, or therapies, and ensuring you get back home safely.

  • Essential shopping: Taking you down to the local shops to pick up groceries, run errands, or visit the bank.

  • Community connections: Providing transport to local events, clubs, or social networks so you never miss an outing.

Warm companionship and a friendly face to help you stay connected, independent, and active in your community.

  • Friendly visits: Popping in for a good cuppa, a bright chat, and catching up on how your week is going.

  • Outings together: Heading out to a local cafe for a coffee, visiting the local park, or enjoying a drive around town.

  • Community access: Helping you stay linked with your favourite hobby groups, community circles, or local networks to prevent loneliness.

Providing reliable, high-quality care at home to give your primary family member or carer a well-deserved break.

  • Dedicated in-home support: Stepping in to cover personal care, meal preparation, or daily routines while your regular carer takes some time out.

  • Companionship during absence: Ensuring you are safe, comfortable, and well looked after in the familiarity of your own home environment.

  • Flexible timeframes: Tailoring the support block to match the specific hours or days your family needs to rest and recharge.

Did you know your 'Support At Home' plan covers in home tech & Smart Home Support?

  • Digital Literacy Training: Patient, step-by-step lessons to help you safely navigate your tablet, smartphone, or computer.

  • Telehealth Facilitation: Setting up and testing secure video links so you can attend virtual appointments with your GP or specialists without stress.

  • Managing Personal Affairs: Helping you learn to confidently pay bills online, stream entertainment, and easily manage your My Aged Care online account